Getting Started with your Liquid account

Set up your Liquid account, make a deposit and start trading.

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55 articles in this collection
Written by Jason, Margarita Lazo, My and 4 others
Setting up your Liquid account

Compatible 2FA Applications

Our suggestions for 2FA mobile apps and web browser extensions
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Written by Jason
Updated this week

I Need to Change My Email Address

Currently users can't change the email address of their Liquid account by themselves.
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Written by Jason
Updated over a week ago

Liquid Account Verification & Identification Changes

Liquid Account Verification & Identification Changes
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Written by Jason
Updated over a week ago

How to set up 2FA

Add an extra layer of security to your Liquid account
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Written by My
Updated this week

How do I submit the required KYC documents?

Where can I submit the required documents?
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Written by Jason
Updated over a week ago

Can I use Liquid in my country?

Liquid supports all countries except those present on the FATF high risk list.
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Written by Ngan Vu
Updated over a week ago

How does video call account verification work?

Verify your account with a video call.
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Written by Jason
Updated over a week ago

How do I verify (KYC) my Liquid account?

With a fully Verified Account, you will have full access to everything on offer at Liquid, including fiat deposits and withdrawals.
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Written by Ngan Vu
Updated this week

Verify (KYC) your Liquid corporate account

What documents to provide as a corporate entity.
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Written by Ngan Vu
Updated over a week ago

What's the minimum amount I can withdraw from my account?

This article gives you the withdrawal amounts for both fiat and crypto.
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Written by Margarita Lazo
Updated over a week ago

How to find your user ID

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Written by Jason
Updated this week
Make a deposit

TRX Wallet Address Changes

New wallets created using MPC technology which will enable state-of-the-art security and high service levels of TRX withdrawals.
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Written by Jason
Updated over a week ago

Silvergate Bank details - SEN deposits

The Silvergate Exchange Network (SEN) that allow fast and free USD transfers between Silvergate account holders participating at Liquid.
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Written by Jason
Updated over a week ago

USDT Deposit Tips

The following IMPORTANT information when depositing USDT.
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Written by Jason
Updated over a week ago

What happens if I use the wrong wallet address (or destination tag) when depositing crypto?

Liquid can attempt to retrieve these tokens, but delivery cannot be guaranteed, and a significant administrative fee can be charged.
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Written by Jason
Updated over a week ago

How do I deposit crypto?

A short guide on how to make crypto deposits to Liquid
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Written by Ngan Vu
Updated over a week ago

How do I deposit fiat?

Deposit fiat fund to Liquid with these simple steps.
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Written by Ngan Vu
Updated over a week ago

How do I add a bank account?

To deposit or withdraw fiat on Liquid, you are required to add details of the bank account you wish to deposit or withdraw from.
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Written by Ngan Vu
Updated over a week ago

How long will my crypto deposit take?

Your cryptocurrency deposit needs to receive a number of confirmations on the blockchain before the fund gets credited to your account.
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Written by Jason
Updated over a week ago

Liquid Swap FAQ

All you need to know about about using our Liquid Swap feature
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Written by Jason
Updated over a week ago

Deposits made from a smart contract

Liquid customers are advised to not make Ethereum deposits that have been generated from smart contracts.
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Written by Jason
Updated over a week ago

EUR deposits and withdrawals via SEPA

EUR deposits and withdrawals via SEPA on Liquid are currently processed by our banking partner Swapforex. Deposit fees via SEPA is zero.
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Written by Jason
Updated over a week ago