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Getting Started with your Liquid account
Getting Started with your Liquid account
Set up your Liquid account, make a deposit and start trading.
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+4
65 articles in this collection
Written by
Jason,
Ngan Vu,
hung nguyen thai
and 4 others
Supported Assets in Liquid Multi-chain
Written by
Liquid
Updated over a week ago
Using Multi-Chain deposits and withdrawals on Liquid
How to deposit and withdraw cryptos using Liquid Multi-chain
Written by
Liquid
Updated over a week ago
Liquid Buy FAQ
Learn about the Liquid Buy feature.
Written by
Liquid
Updated over a week ago
Memo/Destination Tag FAQ
Everything you need to know about Memo/Destination tag on Liquid
Written by
Victoria Krapivina
Updated over a week ago
Setting up your Liquid account
What can I do at each KYC Level
Know the Liquid features and functions that you can use based on your account status.
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Written by
Jason
Updated over a week ago
Enhanced Due Diligence
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Written by
Shyla
Updated over a week ago
How to verify (KYC) my Liquid account using Singpass
Liquid account verification for Singapore residents
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Written by
Shyla
Updated over a week ago
Sign up on Liquid using Singpass
Guide to registering your Liquid account using Singpass
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Written by
Shyla
Updated over a week ago
Compatible 2FA Applications
Our suggestions for 2FA mobile apps and web browser extensions
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Written by
Jason
Updated over a week ago
I Need to Change My Email Address
Email address change
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Written by
Jason
Updated over a week ago
Liquid Account Verification & Identification Changes
Liquid Account Verification & Identification Changes
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Written by
Jason
Updated over a week ago
How to set up 2FA
Add an extra layer of security to your Liquid account
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Written by
hung nguyen thai
Updated over a week ago
How do I submit the required KYC documents?
Where can I submit the required documents?
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Written by
Jason
Updated over a week ago
Can I use Liquid in my country?
List of unsupported countries
Written by
Ngan Vu
Updated over a week ago
How does video call account verification work?
Verify your account with a video call.
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Written by
Jason
Updated over a week ago
Account verification on Liquid
How do I verify (KYC) my Liquid account?
Written by
Liquid
Updated over a week ago
Verify (KYC) your Liquid corporate account
What documents to provide as a corporate entity.
Written by
Ngan Vu
Updated over a week ago
Minimum withdrawal amount
Know the minimum withdrawal amount for both fiat and crypto.
Written by
Liquid
Updated over a week ago
How to find your user ID
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Written by
Jason
Updated over a week ago
Make a deposit
Deposit SGD via StraitsX on Liquid
Guide in depositing SGD to your Liquid account using StraitsX
Written by
Tien Huynh
Updated over a week ago
Deposit Via the BLINC Network
Written by
Liquid
Updated over a week ago
TRX Wallet Address Changes
New wallets created using MPC technology which will enable state-of-the-art security and high service levels of TRX withdrawals.
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Written by
Jason
Updated over a week ago
Silvergate Exchange Network (SEN) for USD transfers on Liquid
USD deposits and withdrawals to and from Liquid via SEN.
Written by
Liquid
Updated over a week ago
USDT Deposit Tips
IMPORTANT information when depositing USDT.
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Written by
Jason
Updated over a week ago
What happens if I use the wrong wallet address (or destination tag) when depositing crypto?
Liquid can attempt to retrieve these tokens, but delivery cannot be guaranteed, and a significant administrative fee can be charged.
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Written by
Jason
Updated over a week ago
How do I deposit crypto?
Guide on depositing or funding cryptos to your Liquid account
Written by
Liquid
Updated over a week ago
How do I deposit fiat
Fund your Liquid account with fiat with these simple steps.
Written by
Liquid
Updated over a week ago
How do I add a bank account?
Adding your bank account details
Written by
Liquid
Updated over a week ago
How long will my crypto deposit take?
Crypto funding or deposit.
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Written by
Jason
Updated over a week ago
Liquid Swap FAQ
Guide on using our Liquid Swap feature
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Written by
Jason
Updated over a week ago
Deposits made from a smart contract
Liquid customers are advised to not make Ethereum deposits that have been generated from smart contracts.
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Written by
Jason
Updated over a week ago
Bank details for fiat deposits to Liquid
Bank details to deposit supported fiat currencies on Liquid: USD, EUR, SGD, AUD, HKD, and JPY
Written by
Liquid
Updated over a week ago
How to trade
Improved interface for your better navigation
We are here to share exciting news about Liquid’s new interface to help you navigate better through your trading journey.
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Written by
Jason
Updated over a week ago
How do I make a spot trade?
Liquid trading modes.
Written by
Liquid
Updated over a week ago
What fiat and cryptocurrencies are listed on Liquid?
Trading products supported by Liquid.
Written by
Ngan Vu
Updated over a week ago
What types of orders can I place?
An explanation of the different order types on Liquid
Written by
Ngan Vu
Updated over a week ago
How to place a Limit order
A limit order is set to match and fill when market price hits the limit or better.
Written by
Ngan Vu
Updated over a week ago
What is a Market Order and how do I use Market order?
As long as there are buyers and sellers, a Market order will be matched and filled immediately.
Written by
Ngan Vu
Updated over a week ago
What's the difference between bid and ask?
What Liquid uses to execute your orders.
Written by
Ngan Vu
Updated over a week ago
How do I cancel or edit an order?
Here is everything you need know to help manage your orders effectively on Liquid.
Written by
Ngan Vu
Updated over a week ago
What are circuit breakers?
How we monitor and intervene when market volatility gets out of control
Written by
Ngan Vu
Updated over a week ago
How to get a 50% discount on trading fees
Using QASH to pay trading fee and get 50% discount
Written by
Ngan Vu
Updated over a week ago
Make a withdrawal
Withdraw SGD via StraitsX on Liquid
Guide in withdrawing SGD from your Liquid account using StraitsX
Written by
Tien Huynh
Updated over a week ago
List of Blocked Bank Countries for USD and EUR Fiat Deposit & Withdrawals
Here you will find the list of blocked bank countries for USD and EUR fiat deposit & withdrawals
Written by
Liquid
Updated over a week ago
Withdrawal Support of Delisted Tokens on Liquid Updated
Withdrawal Support of Delisted Tokens on Liquid
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Written by
Jason
Updated over a week ago
XRP Withdrawals Important Information
Please see some really important information to remember for when you want to withdraw your XRP from Liquid.
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Written by
Jason
Updated over a week ago
How to check your balances
There are two ways to check your balances on Liquid: 1/ On Liquid Vision, 2/ On Balances tab.
Written by
Ngan Vu
Updated over a week ago
How to withdraw funds from my Liquid account
Guide to withdraw crypto and fiat from your Liquid account.
Written by
Liquid
Updated over a week ago
How do I withdraw fiat?
Guide to withdraw fiat from your Liquid account.
Written by
Liquid
Updated over a week ago
How do I whitelist a crypto withdrawal address?
Whitelisting your withdrawal address provides an extra layer of security.
Written by
Liquid
Updated over a week ago
What does the status of my withdrawal request mean?
Find the status of your withdrawal request
Written by
Ngan Vu
Updated over a week ago
How long will my withdrawal take?
Fiat and crypto withdrawal processing time.
Written by
Liquid
Updated over a week ago
Withdrawal limits
Crypto withdrawals
Written by
Liquid
Updated over a week ago
Troubleshooting
How to disable 2fa for a Corporate account
2fa disable for a Corporate account
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Written by
Jason
Updated over a week ago
How to reset Password for a Corporate account
Corporate account password reset
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Written by
Jason
Updated over a week ago
How to reset my Password
Reset password, change password
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Written by
Jason
Updated over a week ago
How to disable 2fa
2FA disable
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Written by
Jason
Updated over a week ago
How to change my password on Liquid Pro
Password change or reset on Liquid Pro.
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Written by
Jason
Updated over a week ago
How to check my login history
Know how to check my login history, and freeze or suspend my account.
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Written by
Shyla
Updated over a week ago
How to unfreeze my account
Know how to unfreeze my account.
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Written by
Jason
Updated over a week ago
How to move 2fa codes to a new device on Liquid Pro App
This article will guide Liquid's users to move 2FA codes to a new device on Liquid Pro App.
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Written by
Jason
Updated over a week ago
Withdrawal troubleshooting
Error messages and possible delays
Written by
Ngan Vu
Updated over a week ago
Deposit troubleshooting
What to check when your deposit isn't arriving to Liquid
Written by
Liquid
Updated over a week ago
Wrong deposits and token retrievals
What happens if you make an error when depositing your cryptos?
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Written by
Jason
Updated over a week ago
Account closure
How to get your account closed.
Written by
Ngan Vu
Updated over a week ago