Getting Started with your Liquid account

Supported Assets in Liquid Multi-chain

Written by Liquid
Updated over a week ago

Using Multi-Chain deposits and withdrawals on Liquid

How to deposit and withdraw cryptos using Liquid Multi-chain

Written by Liquid
Updated over a week ago

Liquid Buy FAQ

Learn about the Liquid Buy feature.

Written by Liquid
Updated over a week ago

Memo/Destination Tag FAQ

Everything you need to know about Memo/Destination tag on Liquid

Written by Victoria Krapivina
Updated over a week ago

What can I do at each KYC Level

Know the Liquid features and functions that you can use based on your account status.

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Written by Jason
Updated over a week ago

How to verify (KYC) my Liquid account using Singpass

Liquid account verification for Singapore residents

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Written by Shyla
Updated over a week ago

Sign up on Liquid using Singpass

Guide to registering your Liquid account using Singpass

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Written by Shyla
Updated over a week ago

Compatible 2FA Applications

Our suggestions for 2FA mobile apps and web browser extensions

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Written by Jason
Updated over a week ago

I Need to Change My Email Address

Email address change

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Written by Jason
Updated over a week ago

Liquid Account Verification & Identification Changes

Liquid Account Verification & Identification Changes

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Written by Jason
Updated over a week ago

How to set up 2FA

Add an extra layer of security to your Liquid account

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Written by hung nguyen thai
Updated over a week ago

How do I submit the required KYC documents?

Where can I submit the required documents?

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Written by Jason
Updated over a week ago

Can I use Liquid in my country?

List of unsupported countries

Written by Ngan Vu
Updated over a week ago

How does video call account verification work?

Verify your account with a video call.

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Written by Jason
Updated over a week ago

Account verification on Liquid

How do I verify (KYC) my Liquid account?

Written by Liquid
Updated over a week ago

Verify (KYC) your Liquid corporate account

What documents to provide as a corporate entity.

Written by Ngan Vu
Updated over a week ago

Minimum withdrawal amount

Know the minimum withdrawal amount for both fiat and crypto.

Written by Liquid
Updated over a week ago

How to find your user ID

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Written by Jason
Updated over a week ago

Deposit SGD via StraitsX on Liquid

Guide in depositing SGD to your Liquid account using StraitsX

Written by Tien Huynh
Updated over a week ago

Deposit Via the BLINC Network

Written by Liquid
Updated over a week ago

TRX Wallet Address Changes

New wallets created using MPC technology which will enable state-of-the-art security and high service levels of TRX withdrawals.

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Written by Jason
Updated over a week ago

Silvergate Exchange Network (SEN) for USD transfers on Liquid

USD deposits and withdrawals to and from Liquid via SEN.

Written by Liquid
Updated over a week ago

USDT Deposit Tips

IMPORTANT information when depositing USDT.

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Written by Jason
Updated over a week ago

What happens if I use the wrong wallet address (or destination tag) when depositing crypto?

Liquid can attempt to retrieve these tokens, but delivery cannot be guaranteed, and a significant administrative fee can be charged.

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Written by Jason
Updated over a week ago

How do I deposit crypto?

Guide on depositing or funding cryptos to your Liquid account

Written by Liquid
Updated over a week ago

How do I deposit fiat

Fund your Liquid account with fiat with these simple steps.

Written by Liquid
Updated over a week ago

How do I add a bank account?

Adding your bank account details

Written by Liquid
Updated over a week ago

How long will my crypto deposit take?

Crypto funding or deposit.

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Written by Jason
Updated over a week ago

Liquid Swap FAQ

Guide on using our Liquid Swap feature

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Written by Jason
Updated over a week ago

Deposits made from a smart contract

Liquid customers are advised to not make Ethereum deposits that have been generated from smart contracts.

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Written by Jason
Updated over a week ago

Bank details for fiat deposits to Liquid

Bank details to deposit supported fiat currencies on Liquid: USD, EUR, SGD, AUD, HKD, and JPY

Written by Liquid
Updated over a week ago

Improved interface for your better navigation

We are here to share exciting news about Liquid’s new interface to help you navigate better through your trading journey.

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Written by Jason
Updated over a week ago

How do I make a spot trade?

Liquid trading modes.

Written by Liquid
Updated over a week ago

What fiat and cryptocurrencies are listed on Liquid?

Trading products supported by Liquid.

Written by Ngan Vu
Updated over a week ago

What types of orders can I place?

An explanation of the different order types on Liquid

Written by Ngan Vu
Updated over a week ago

How to place a Limit order

A limit order is set to match and fill when market price hits the limit or better.

Written by Ngan Vu
Updated over a week ago

What is a Market Order and how do I use Market order?

As long as there are buyers and sellers, a Market order will be matched and filled immediately.

Written by Ngan Vu
Updated over a week ago

What's the difference between bid and ask?

What Liquid uses to execute your orders.

Written by Ngan Vu
Updated over a week ago

How do I cancel or edit an order?

Here is everything you need know to help manage your orders effectively on Liquid.

Written by Ngan Vu
Updated over a week ago

What are circuit breakers?

How we monitor and intervene when market volatility gets out of control

Written by Ngan Vu
Updated over a week ago

How to get a 50% discount on trading fees

Using QASH to pay trading fee and get 50% discount

Written by Ngan Vu
Updated over a week ago

Withdraw SGD via StraitsX on Liquid

Guide in withdrawing SGD from your Liquid account using StraitsX

Written by Tien Huynh
Updated over a week ago

List of Blocked Bank Countries for USD and EUR Fiat Deposit & Withdrawals

Here you will find the list of blocked bank countries for USD and EUR fiat deposit & withdrawals

Written by Liquid
Updated over a week ago

Withdrawal Support of Delisted Tokens on Liquid Updated

Withdrawal Support of Delisted Tokens on Liquid

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Written by Jason
Updated over a week ago

XRP Withdrawals Important Information

Please see some really important information to remember for when you want to withdraw your XRP from Liquid.

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Written by Jason
Updated over a week ago

How to check your balances

There are two ways to check your balances on Liquid: 1/ On Liquid Vision, 2/ On Balances tab.

Written by Ngan Vu
Updated over a week ago

How to withdraw funds from my Liquid account

Guide to withdraw crypto and fiat from your Liquid account.

Written by Liquid
Updated over a week ago

How do I withdraw fiat?

Guide to withdraw fiat from your Liquid account.

Written by Liquid
Updated over a week ago

How do I whitelist a crypto withdrawal address?

Whitelisting your withdrawal address provides an extra layer of security.

Written by Liquid
Updated over a week ago

What does the status of my withdrawal request mean?

Find the status of your withdrawal request

Written by Ngan Vu
Updated over a week ago

How long will my withdrawal take?

Fiat and crypto withdrawal processing time.

Written by Liquid
Updated over a week ago

Withdrawal limits

Crypto withdrawals

Written by Liquid
Updated over a week ago

How to disable 2fa for a Corporate account

2fa disable for a Corporate account

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Written by Jason
Updated over a week ago

How to reset Password for a Corporate account

Corporate account password reset

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Written by Jason
Updated over a week ago

How to reset my Password

Reset password, change password

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Written by Jason
Updated over a week ago

How to disable 2fa

2FA disable

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Written by Jason
Updated over a week ago

How to change my password on Liquid Pro

Password change or reset on Liquid Pro.

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Written by Jason
Updated over a week ago

How to check my login history

Know how to check my login history, and freeze or suspend my account.

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Written by Shyla
Updated over a week ago

How to unfreeze my account

Know how to unfreeze my account.

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Written by Jason
Updated over a week ago

How to move 2fa codes to a new device on Liquid Pro App

This article will guide Liquid's users to move 2FA codes to a new device on Liquid Pro App.

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Written by Jason
Updated over a week ago

Withdrawal troubleshooting

Error messages and possible delays

Written by Ngan Vu
Updated over a week ago

Deposit troubleshooting

What to check when your deposit isn't arriving to Liquid

Written by Liquid
Updated over a week ago

Wrong deposits and token retrievals

What happens if you make an error when depositing your cryptos?

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Written by Jason
Updated over a week ago

Account closure

How to get your account closed.

Written by Ngan Vu
Updated over a week ago