Getting Started with your Liquid account

Set up your Liquid account, make a deposit and start trading.

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40 articles in this collection
Written by Jason, Ngan Vu, and hung nguyen thai

Liquid Buy FAQ

Learn about the Liquid Buy feature.

Written by hung nguyen thai
Updated over a week ago

Setting up your Liquid account

Liquid Account Verification & Identification Changes

Liquid Account Verification & Identification Changes

Written by Jason
Updated over a week ago

How do I submit the required KYC documents?

Where can I submit the required documents?

Written by Jason
Updated over a week ago

Can I use Liquid in my country?

Liquid supports all countries except those present on the FATF high risk list.

Written by Ngan Vu
Updated over a week ago

How to set up 2FA?

Add an extra layer of security to your Liquid account

Written by Ngan Vu
Updated over a week ago

How do I verify (KYC) my Liquid account?

Written by Ngan Vu
Updated over a week ago

How does video call account verification work?

Verify your account with a video call.

Written by Jason
Updated over a week ago

Verify (KYC) your Liquid corporate account

What documents to provide as a corporate entity.

Written by Ngan Vu
Updated over a week ago

What's the minimum amount I can withdraw from my account?

Written by Jason
Updated over a week ago

Make a deposit

How do I deposit crypto?

A short guide on how to make crypto deposits to Liquid

Written by Ngan Vu
Updated over a week ago

How do I deposit fiat?

Deposit fiat fund to Liquid with these simple steps.

Written by Ngan Vu
Updated over a week ago

How do I add a bank account?

Written by Ngan Vu
Updated over a week ago

How long will my crypto deposit take?

Written by Jason
Updated over a week ago

Liquid Swap FAQ

All you need to know about about using our Liquid Swap feature

Written by Jason
Updated over a week ago

Deposits made from a smart contract

Written by Jason
Updated over a week ago

How to trade

How do I make a spot trade?

Liquid trading modes.

Written by Ngan Vu
Updated over a week ago

What fiat and cryptocurrencies are listed on Liquid?

Trading products supported by Liquid.

Written by Ngan Vu
Updated over a week ago

Minimum order quantity

Written by Jason
Updated over a week ago

What types of orders can I place?

An explanation of the different order types on Liquid

Written by Ngan Vu
Updated over a week ago

How to place a Limit order

A limit order is set to match and fill when market price hits the limit or better.

Written by Ngan Vu
Updated over a week ago

What is a Market Order and how do I use Market order?

As long as there are buyers and sellers, a Market order will be matched and filled immediately.

Written by Ngan Vu
Updated over a week ago

What's the difference between bid and ask?

What Liquid uses to execute your orders.

Written by Ngan Vu
Updated over a week ago

How do I cancel or edit an order?

Written by Ngan Vu
Updated over a week ago

How to get a 50% discount on trading fees

Using QASH to pay trading fee and get 50% discount

Written by Ngan Vu
Updated over a week ago

What are circuit breakers?

How we monitor and intervene when market volatility gets out of control

Written by Ngan Vu
Updated over a week ago

Make a withdrawal

How to check your balances

Written by Ngan Vu
Updated over a week ago

How do I withdraw crypto?

Written by Ngan Vu
Updated over a week ago

How do I withdraw fiat?

You've sold your crypto into fiat. Now to withdraw it.

Written by Ngan Vu
Updated over a week ago

How do I whitelist a crypto withdrawal address?

Whitelisting your withdrawal address provides an extra layer of security.

Written by Ngan Vu
Updated over a week ago

What does the status of my withdrawal request mean?

Find the status of your withdrawal request

Written by Ngan Vu
Updated over a week ago

How long will my withdrawal take?

All withdrawal requests go through extensive balance and security check prior to processing.

Written by Ngan Vu
Updated over a week ago

Withdrawal limits

Written by Ngan Vu
Updated over a week ago

Troubleshooting

I am locked out of 2FA, please help me reset 2FA

Reset 2FA, 2FA code doesn't work, lost phone

Written by Jason
Updated over a week ago

I still have my existing 2FA device, I want to move my 2FA codes to a new device on Liquid Web

Written by Jason
Updated over a week ago

I still have my existing 2FA device, I want to move my 2FA codes to a new device on Liquid Pro

Written by Jason
Updated over a week ago

Withdrawal troubleshooting

Error messages and possible delays

Written by Ngan Vu
Updated over a week ago

Deposit troubleshooting

What to check when your deposit isn't arriving to Liquid

Written by Ngan Vu
Updated over a week ago

Wrong deposits and token retrievals

What happens if you make an error?

Written by Jason
Updated over a week ago

Account access troubleshooting

What to do when you have trouble accessing Liquid

Written by Ngan Vu
Updated over a week ago

Account closure

How to get your account closed.

Written by Ngan Vu
Updated over a week ago