Getting Started with your Liquid account

Set up your Liquid account, make a deposit and start trading.

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52 articles in this collection
Written by Jason, Margarita Lazo, My and 3 others

Liquid Buy FAQ

Learn about the Liquid Buy feature.

Written by hung nguyen thai
Updated yesterday

Setting up your Liquid account

I Need to Change My Email Address

Written by Jason
Updated this week

How to reset your Password 2021

Written by Jason
Updated this week

How to change your password on Liquid Pro 2021

Written by Jason
Updated this week

How to set up 2FA?

Add an extra layer of security to your Liquid account

Written by My
Updated over a week ago

Compatible 2FA applications

Our suggestions for 2FA mobile apps and web browser extensions

Written by My
Updated over a week ago

Liquid Account Verification & Identification Changes

Liquid Account Verification & Identification Changes

Written by Jason
Updated over a week ago

How do I submit the required KYC documents?

Where can I submit the required documents?

Written by Jason
Updated over a week ago

Can I use Liquid in my country?

Liquid supports all countries except those present on the FATF high risk list.

Written by Ngan Vu
Updated over a week ago

How does video call account verification work?

Verify your account with a video call.

Written by Jason
Updated over a week ago

How do I verify (KYC) my Liquid account?

Written by Ngan Vu
Updated yesterday

Verify (KYC) your Liquid corporate account

What documents to provide as a corporate entity.

Written by Ngan Vu
Updated yesterday

What's the minimum amount I can withdraw from my account?

Written by Margarita Lazo
Updated over a week ago

Make a deposit

TRX Wallet Address Changes

Written by Jason
Updated over a week ago

Silvergate Bank details - SEN deposits

Written by Jason
Updated over a week ago

Crypto Deposit Processing Time

Written by Shyla
Updated over a week ago

USDT Deposit Tips

Written by Jason
Updated over a week ago

What happens if I use the wrong wallet address (or destination tag) when depositing crypto?

Written by Jason
Updated over a week ago

How do I deposit crypto?

A short guide on how to make crypto deposits to Liquid

Written by Ngan Vu
Updated over a week ago

How do I deposit fiat?

Deposit fiat fund to Liquid with these simple steps.

Written by Ngan Vu
Updated over a week ago

How do I add a bank account?

Written by Ngan Vu
Updated over a week ago

How long will my crypto deposit take?

Written by Jason
Updated over a week ago

Liquid Swap FAQ

All you need to know about about using our Liquid Swap feature

Written by Jason
Updated over a week ago

Deposits made from a smart contract

Written by Jason
Updated over a week ago

EUR deposits and withdrawals via SEPA

Written by Jason
Updated over a week ago

How to trade

Improved interface for your better navigation

Written by Jason
Updated over a week ago

How do I make a spot trade?

Liquid trading modes.

Written by Ngan Vu
Updated this week

What fiat and cryptocurrencies are listed on Liquid?

Trading products supported by Liquid.

Written by Ngan Vu
Updated over a week ago

What types of orders can I place?

An explanation of the different order types on Liquid

Written by Ngan Vu
Updated over a week ago

How to place a Limit order

A limit order is set to match and fill when market price hits the limit or better.

Written by Ngan Vu
Updated over a week ago

What is a Market Order and how do I use Market order?

As long as there are buyers and sellers, a Market order will be matched and filled immediately.

Written by Ngan Vu
Updated over a week ago

What's the difference between bid and ask?

What Liquid uses to execute your orders.

Written by Ngan Vu
Updated over a week ago

How do I cancel or edit an order?

Written by Ngan Vu
Updated over a week ago

What are circuit breakers?

How we monitor and intervene when market volatility gets out of control

Written by Ngan Vu
Updated over a week ago

How to get a 50% discount on trading fees

Using QASH to pay trading fee and get 50% discount

Written by Ngan Vu
Updated over a week ago

Make a withdrawal

Withdrawal Support of Delisted Tokens on Liquid Updated

Withdrawal Support of Delisted Tokens on Liquid

Written by Jason
Updated over a week ago

XRP Withdrawals Important Information

Written by Jason
Updated over a week ago

How to check your balances

Written by Ngan Vu
Updated over a week ago

How do I withdraw crypto?

Written by Ngan Vu
Updated over a week ago

How do I withdraw fiat?

You've sold your crypto into fiat. Now to withdraw it.

Written by Ngan Vu
Updated over a week ago

How do I whitelist a crypto withdrawal address?

Whitelisting your withdrawal address provides an extra layer of security.

Written by Ngan Vu
Updated over a week ago

What does the status of my withdrawal request mean?

Find the status of your withdrawal request

Written by Ngan Vu
Updated over a week ago

How long will my withdrawal take?

All withdrawal requests go through extensive balance and security check prior to processing.

Written by Ngan Vu
Updated over a week ago

Withdrawal limits

Written by Margarita Lazo
Updated over a week ago

Troubleshooting

I am locked out of 2FA, please help me reset it

Reset 2FA, 2FA code doesn't work, lost phone

Written by Jason
Updated this week

I Froze My Account by Mistake

Written by Jason
Updated this week

I still have my existing 2FA device, I want to move my 2FA codes to a new device on Liquid Web

Written by Jason
Updated over a week ago

I still have my existing 2FA device, I want to move my 2FA codes to a new device on Liquid Pro

Written by Jason
Updated over a week ago

Withdrawal troubleshooting

Error messages and possible delays

Written by Ngan Vu
Updated over a week ago

Deposit troubleshooting

What to check when your deposit isn't arriving to Liquid

Written by Jason
Updated over a week ago

Wrong deposits and token retrievals

What happens if you make an error?

Written by Jason
Updated over a week ago

Account closure

How to get your account closed.

Written by Ngan Vu
Updated over a week ago