Getting Started with your Liquid account

Set up your Liquid account, make a deposit and start trading.

J Ngan Vu avatar h +3
64 articles in this collection
Written by Jason, Ngan Vu, hung nguyen thai and 3 others
Setting up your Liquid account

What can I do at each KYC Level

Know the Liquid features and functions that you can use based on your account status.
J
Written by Jason
Updated over a week ago

Enhanced Due Diligence

S
Written by Shyla
Updated over a week ago

How to verify (KYC) my Liquid account using Singpass

Liquid account verification for Singapore residents
S
Written by Shyla
Updated over a week ago

Sign up on Liquid using Singpass

Guide to registering your Liquid account using Singpass
S
Written by Shyla
Updated over a week ago

Compatible 2FA Applications

Our suggestions for 2FA mobile apps and web browser extensions
J
Written by Jason
Updated over a week ago

I Need to Change My Email Address

Email address change
J
Written by Jason
Updated over a week ago

Liquid Account Verification & Identification Changes

Liquid Account Verification & Identification Changes
J
Written by Jason
Updated over a week ago

How to set up 2FA

Add an extra layer of security to your Liquid account
h
Written by hung nguyen thai
Updated over a week ago

How do I submit the required KYC documents?

Where can I submit the required documents?
J
Written by Jason
Updated over a week ago

Can I use Liquid in my country?

List of unsupported countries
Ngan Vu avatar
Written by Ngan Vu
Updated over a week ago

How does video call account verification work?

Verify your account with a video call.
J
Written by Jason
Updated over a week ago

Account verification on Liquid

How do I verify (KYC) my Liquid account?
Liquid avatar
Written by Liquid
Updated over a week ago

Verify (KYC) your Liquid corporate account

What documents to provide as a corporate entity.
Ngan Vu avatar
Written by Ngan Vu
Updated over a week ago

Minimum withdrawal amount

Know the minimum withdrawal amount for both fiat and crypto.
Liquid avatar
Written by Liquid
Updated over a week ago

How to find your user ID

J
Written by Jason
Updated over a week ago
Make a deposit

Deposit SGD via StraitsX on Liquid

Guide in depositing SGD to your Liquid account using StraitsX
Tien Huynh avatar
Written by Tien Huynh
Updated over a week ago

Deposit Via the BLINC Network

Liquid avatar
Written by Liquid
Updated over a week ago

TRX Wallet Address Changes

New wallets created using MPC technology which will enable state-of-the-art security and high service levels of TRX withdrawals.
J
Written by Jason
Updated over a week ago

USDT Deposit Tips

IMPORTANT information when depositing USDT.
J
Written by Jason
Updated over a week ago

What happens if I use the wrong wallet address (or destination tag) when depositing crypto?

Liquid can attempt to retrieve these tokens, but delivery cannot be guaranteed, and a significant administrative fee can be charged.
J
Written by Jason
Updated over a week ago

How do I deposit crypto?

Guide on depositing or funding cryptos to your Liquid account
Liquid avatar
Written by Liquid
Updated over a week ago

How do I deposit fiat

Fund your Liquid account with fiat with these simple steps.
Liquid avatar
Written by Liquid
Updated over a week ago

How do I add a bank account?

Adding your bank account details
Liquid avatar
Written by Liquid
Updated over a week ago

How long will my crypto deposit take?

Crypto funding or deposit.
J
Written by Jason
Updated over a week ago

Liquid Swap FAQ

Guide on using our Liquid Swap feature
J
Written by Jason
Updated over a week ago

Deposits made from a smart contract

Liquid customers are advised to not make Ethereum deposits that have been generated from smart contracts.
J
Written by Jason
Updated over a week ago

Bank details for fiat deposits to Liquid

Bank details to deposit supported fiat currencies on Liquid: USD, EUR, SGD, AUD, HKD, and JPY
Liquid avatar
Written by Liquid
Updated over a week ago
Make a withdrawal

Withdraw SGD via StraitsX on Liquid

Guide in withdrawing SGD from your Liquid account using StraitsX
Tien Huynh avatar
Written by Tien Huynh
Updated over a week ago

List of Blocked Bank Countries for USD and EUR Fiat Deposit & Withdrawals

Here you will find the list of blocked bank countries for USD and EUR fiat deposit & withdrawals
Liquid avatar
Written by Liquid
Updated over a week ago

Withdrawal Support of Delisted Tokens on Liquid Updated

Withdrawal Support of Delisted Tokens on Liquid
J
Written by Jason
Updated over a week ago

XRP Withdrawals Important Information

Please see some really important information to remember for when you want to withdraw your XRP from Liquid.
J
Written by Jason
Updated over a week ago

How to check your balances

There are two ways to check your balances on Liquid: 1/ On Liquid Vision, 2/ On Balances tab.
Ngan Vu avatar
Written by Ngan Vu
Updated over a week ago

How to withdraw funds from my Liquid account

Guide to withdraw crypto and fiat from your Liquid account.
Liquid avatar
Written by Liquid
Updated over a week ago

How do I withdraw fiat?

Guide to withdraw fiat from your Liquid account.
Liquid avatar
Written by Liquid
Updated over a week ago

How do I whitelist a crypto withdrawal address?

Whitelisting your withdrawal address provides an extra layer of security.
Liquid avatar
Written by Liquid
Updated over a week ago

What does the status of my withdrawal request mean?

Find the status of your withdrawal request
Ngan Vu avatar
Written by Ngan Vu
Updated over a week ago

How long will my withdrawal take?

Fiat and crypto withdrawal processing time.
Liquid avatar
Written by Liquid
Updated over a week ago

Withdrawal limits

Crypto withdrawals
Liquid avatar
Written by Liquid
Updated over a week ago