Getting Started with your Liquid account | Help Center

Supported Assets in Liquid Multi-chain

Written by Liquid
Updated yesterday

Using Multi-Chain deposits and withdrawals on Liquid

How to deposit and withdraw cryptos using Liquid Multi-chain

Written by Liquid
Updated over a week ago

Liquid Buy FAQ

Learn about the Liquid Buy feature.

Written by Liquid
Updated over a week ago

Memo/Destination Tag FAQ

Everything you need to know about Memo/Destination tag on Liquid

Written by Victoria Krapivina
Updated over a week ago

Setting up your Liquid account

How to verify (KYC) my Liquid account using Singpass

Liquid account verification for Singapore residents

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Written by Shyla
Updated over a week ago

Compatible 2FA Applications

Our suggestions for 2FA mobile apps and web browser extensions

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Written by Jason
Updated over a week ago

I Need to Change My Email Address

Email address change

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Written by Jason
Updated over a week ago

Liquid Account Verification & Identification Changes

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Written by Jason
Updated over a week ago

How to set up 2FA

Add an extra layer of security to your Liquid account

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Written by hung nguyen thai
Updated over a week ago

How do I submit the required KYC documents?

Where can I submit the required documents?

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Written by Jason
Updated over a week ago

Can I use Liquid in my country?

List of unsupported countries

Written by Ngan Vu
Updated over a week ago

How does video call account verification work?

Verify your account with a video call.

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Written by Jason
Updated over a week ago

How do I verify (KYC) my Liquid account?

Account verification on Liquid

Written by Liquid
Updated over a week ago

Verify (KYC) your Liquid corporate account

What documents to provide as a corporate entity.

Written by Ngan Vu
Updated over a week ago

Minimum withdrawal amount

Know the minimum withdrawal amount for both fiat and crypto.

Written by Liquid
Updated over a week ago

How to find your user ID

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Written by Jason
Updated over a week ago

Make a deposit

Deposit SGD via StraitsX on Liquid

Guide in depositing SGD to your Liquid account using StraitsX

Written by Tien Huynh
Updated over a week ago

Deposit Via the BLINC Network

Written by Liquid
Updated over a week ago

TRX Wallet Address Changes

New wallets created using MPC technology which will enable state-of-the-art security and high service levels of TRX withdrawals.

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Written by Jason
Updated over a week ago

Silvergate Exchange Network (SEN) for USD transfers on Liquid

USD deposits and withdrawals to and from Liquid via SEN.

Written by Liquid
Updated over a week ago

USDT Deposit Tips

IMPORTANT information when depositing USDT.

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Written by Jason
Updated over a week ago

What happens if I use the wrong wallet address (or destination tag) when depositing crypto?

Liquid can attempt to retrieve these tokens, but delivery cannot be guaranteed, and a significant administrative fee can be charged.

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Written by Jason
Updated over a week ago

How do I deposit crypto?

Guide on depositing or funding cryptos to your Liquid account

Written by Liquid
Updated over a week ago

How do I deposit fiat

Fund your Liquid account with fiat with these simple steps.

Written by Liquid
Updated over a week ago

How do I add a bank account?

Adding your bank account details

Written by Liquid
Updated over a week ago

How long will my crypto deposit take?

Crypto funding or deposit.

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Written by Jason
Updated over a week ago

Liquid Swap FAQ

Guide on using our Liquid Swap feature

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Written by Jason
Updated over a week ago

Deposits made from a smart contract

Liquid customers are advised to not make Ethereum deposits that have been generated from smart contracts.

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Written by Jason
Updated over a week ago

Bank details for fiat deposits to Liquid

Bank details to deposit supported fiat currencies on Liquid: USD, EUR, SGD, AUD, HKD, and JPY

Written by Liquid
Updated over a week ago

How to trade

Improved interface for your better navigation

We are here to share exciting news about Liquid’s new interface to help you navigate better through your trading journey.

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Written by Jason
Updated over a week ago

How do I make a spot trade?

Liquid trading modes.

Written by Liquid
Updated over a week ago

What fiat and cryptocurrencies are listed on Liquid?

Trading products supported by Liquid.

Written by Ngan Vu
Updated over a week ago

What types of orders can I place?

An explanation of the different order types on Liquid

Written by Ngan Vu
Updated over a week ago

How to place a Limit order

A limit order is set to match and fill when market price hits the limit or better.

Written by Ngan Vu
Updated over a week ago

What is a Market Order and how do I use Market order?

As long as there are buyers and sellers, a Market order will be matched and filled immediately.

Written by Ngan Vu
Updated over a week ago

What's the difference between bid and ask?

What Liquid uses to execute your orders.

Written by Ngan Vu
Updated over a week ago

How do I cancel or edit an order?

Here is everything you need know to help manage your orders effectively on Liquid.

Written by Ngan Vu
Updated over a week ago

What are circuit breakers?

How we monitor and intervene when market volatility gets out of control

Written by Ngan Vu
Updated over a week ago

How to get a 50% discount on trading fees

Using QASH to pay trading fee and get 50% discount

Written by Ngan Vu
Updated over a week ago

Make a withdrawal

Withdraw SGD via StraitsX on Liquid

Guide in withdrawing SGD from your Liquid account using StraitsX

Written by Tien Huynh
Updated over a week ago

List of Blocked Bank Countries for USD and EUR Fiat Deposit & Withdrawals

Here you will find the list of blocked bank countries for USD and EUR fiat deposit & withdrawals

Written by Liquid
Updated over a week ago

Withdrawal Support of Delisted Tokens on Liquid Updated

Withdrawal Support of Delisted Tokens on Liquid

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Written by Jason
Updated over a week ago

XRP Withdrawals Important Information

Please see some really important information to remember for when you want to withdraw your XRP from Liquid.

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Written by Jason
Updated over a week ago

How to check your balances

There are two ways to check your balances on Liquid: 1/ On Liquid Vision, 2/ On Balances tab.

Written by Ngan Vu
Updated over a week ago

How to withdraw funds from my Liquid account

Guide to withdraw crypto and fiat from your Liquid account.

Written by Liquid
Updated over a week ago

How do I withdraw fiat?

Guide to withdraw fiat from your Liquid account.

Written by Liquid
Updated over a week ago

How do I whitelist a crypto withdrawal address?

Whitelisting your withdrawal address provides an extra layer of security.

Written by Liquid
Updated over a week ago

What does the status of my withdrawal request mean?

Find the status of your withdrawal request

Written by Ngan Vu
Updated over a week ago

How long will my withdrawal take?

Fiat and crypto withdrawal processing time.

Written by Liquid
Updated over a week ago

Withdrawal limits

Crypto withdrawals

Written by Liquid
Updated over a week ago

Troubleshooting

How to disable 2fa for a Corporate account

2fa disable for a Corporate account

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Written by Jason
Updated over a week ago

How to reset Password for a Corporate account

Corporate account password reset

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Written by Jason
Updated over a week ago

How to reset my Password

Reset password, change password

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Written by Jason
Updated over a week ago

How to disable 2fa

2FA disable

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Written by Jason
Updated over a week ago

How to change my password on Liquid Pro

Password change or reset on Liquid Pro.

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Written by Jason
Updated over a week ago

How to check my login history

Know how to check my login history, and freeze or suspend my account.

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Written by Shyla
Updated over a week ago

How to unfreeze my account

Know how to unfreeze my account.

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Written by Jason
Updated over a week ago

How to move 2fa codes to a new device on Liquid Pro App

This article will guide Liquid's users to move 2FA codes to a new device on Liquid Pro App.

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Written by Jason
Updated over a week ago

Withdrawal troubleshooting

Error messages and possible delays

Written by Ngan Vu
Updated over a week ago

Deposit troubleshooting

What to check when your deposit isn't arriving to Liquid

Written by Liquid
Updated over a week ago

Wrong deposits and token retrievals

What happens if you make an error when depositing your cryptos?

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Written by Jason
Updated over a week ago

Account closure

How to get your account closed.

Written by Ngan Vu
Updated over a week ago