Getting Started with your Liquid account

Set up your Liquid account, make a deposit and start trading.

J Ngan Vu avatar h +4
65 articles in this collection
Written by Jason, Ngan Vu, hung nguyen thai and 4 others
Setting up your Liquid account

What can I do at each KYC Level

Know the Liquid features and functions that you can use based on your account status.
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Written by Jason
Updated over a week ago

Enhanced Due Diligence

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Written by Shyla
Updated over a week ago

How to verify (KYC) my Liquid account using Singpass

Liquid account verification for Singapore residents
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Written by Shyla
Updated over a week ago

Sign up on Liquid using Singpass

Guide to registering your Liquid account using Singpass
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Written by Shyla
Updated over a week ago

Compatible 2FA Applications

Our suggestions for 2FA mobile apps and web browser extensions
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Written by Jason
Updated over a week ago

I Need to Change My Email Address

Email address change
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Written by Jason
Updated over a week ago

Liquid Account Verification & Identification Changes

Liquid Account Verification & Identification Changes
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Written by Jason
Updated over a week ago

How to set up 2FA

Add an extra layer of security to your Liquid account
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Written by hung nguyen thai
Updated over a week ago

How do I submit the required KYC documents?

Where can I submit the required documents?
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Written by Jason
Updated over a week ago

Can I use Liquid in my country?

List of unsupported countries
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Written by Ngan Vu
Updated over a week ago

How does video call account verification work?

Verify your account with a video call.
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Written by Jason
Updated over a week ago

Account verification on Liquid

How do I verify (KYC) my Liquid account?
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Written by Liquid
Updated over a week ago

Verify (KYC) your Liquid corporate account

What documents to provide as a corporate entity.
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Written by Ngan Vu
Updated over a week ago

Minimum withdrawal amount

Know the minimum withdrawal amount for both fiat and crypto.
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Written by Liquid
Updated over a week ago

How to find your user ID

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Written by Jason
Updated over a week ago
Make a deposit

Deposit SGD via StraitsX on Liquid

Guide in depositing SGD to your Liquid account using StraitsX
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Written by Tien Huynh
Updated over a week ago

Deposit Via the BLINC Network

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Written by Liquid
Updated over a week ago

TRX Wallet Address Changes

New wallets created using MPC technology which will enable state-of-the-art security and high service levels of TRX withdrawals.
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Written by Jason
Updated over a week ago

Silvergate Exchange Network (SEN) for USD transfers on Liquid

USD deposits and withdrawals to and from Liquid via SEN.
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Written by Liquid
Updated this week

USDT Deposit Tips

IMPORTANT information when depositing USDT.
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Written by Jason
Updated over a week ago

What happens if I use the wrong wallet address (or destination tag) when depositing crypto?

Liquid can attempt to retrieve these tokens, but delivery cannot be guaranteed, and a significant administrative fee can be charged.
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Written by Jason
Updated over a week ago

How do I deposit crypto?

Guide on depositing or funding cryptos to your Liquid account
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Written by Liquid
Updated over a week ago

How do I deposit fiat

Fund your Liquid account with fiat with these simple steps.
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Written by Liquid
Updated over a week ago

How do I add a bank account?

Adding your bank account details
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Written by Liquid
Updated over a week ago

How long will my crypto deposit take?

Crypto funding or deposit.
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Written by Jason
Updated over a week ago

Liquid Swap FAQ

Guide on using our Liquid Swap feature
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Written by Jason
Updated over a week ago

Deposits made from a smart contract

Liquid customers are advised to not make Ethereum deposits that have been generated from smart contracts.
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Written by Jason
Updated over a week ago

Bank details for fiat deposits to Liquid

Bank details to deposit supported fiat currencies on Liquid: USD, EUR, SGD, AUD, HKD, and JPY
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Written by Liquid
Updated this week
Make a withdrawal

Withdraw SGD via StraitsX on Liquid

Guide in withdrawing SGD from your Liquid account using StraitsX
Tien Huynh avatar
Written by Tien Huynh
Updated over a week ago

List of Blocked Bank Countries for USD and EUR Fiat Deposit & Withdrawals

Here you will find the list of blocked bank countries for USD and EUR fiat deposit & withdrawals
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Written by Liquid
Updated over a week ago

Withdrawal Support of Delisted Tokens on Liquid Updated

Withdrawal Support of Delisted Tokens on Liquid
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Written by Jason
Updated over a week ago

XRP Withdrawals Important Information

Please see some really important information to remember for when you want to withdraw your XRP from Liquid.
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Written by Jason
Updated over a week ago

How to check your balances

There are two ways to check your balances on Liquid: 1/ On Liquid Vision, 2/ On Balances tab.
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Written by Ngan Vu
Updated over a week ago

How to withdraw funds from my Liquid account

Guide to withdraw crypto and fiat from your Liquid account.
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Written by Liquid
Updated over a week ago

How do I withdraw fiat?

Guide to withdraw fiat from your Liquid account.
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Written by Liquid
Updated over a week ago

How do I whitelist a crypto withdrawal address?

Whitelisting your withdrawal address provides an extra layer of security.
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Written by Liquid
Updated over a week ago

What does the status of my withdrawal request mean?

Find the status of your withdrawal request
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Written by Ngan Vu
Updated over a week ago

How long will my withdrawal take?

Fiat and crypto withdrawal processing time.
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Written by Liquid
Updated over a week ago

Withdrawal limits

Crypto withdrawals
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Written by Liquid
Updated over a week ago