Liquid

Supported Assets in Liquid Multi-chain

How to deposit and withdraw cryptos using Liquid Multi-chain

Using Multi-Chain deposits and withdrawals on Liquid

Liquid Buy FAQ

Everything you need to know about Memo/Destination tag on Liquid

Memo/Destination Tag FAQ

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Set up your Liquid account, make a deposit and start trading. 

Getting Started with your Liquid account

Know the Liquid features and functions that you can use based on your account status.

What can I do at each KYC Level

Enhanced Due Diligence

Liquid account verification for Singapore residents

How to verify (KYC) my Liquid account using Singpass

Guide to registering your Liquid account using Singpass

Sign up on Liquid using Singpass

Our suggestions for 2FA mobile apps and web browser extensions

Compatible 2FA Applications

I Need to Change My Email Address

Liquid Account Verification & Identification Changes

Add an extra layer of security to your Liquid account

How to set up 2FA

Where can I submit the required documents?

How do I submit the required KYC documents?

Can I use Liquid in my country?

How does video call account verification work?

Account verification on Liquid

What documents to provide as a corporate entity.

Verify (KYC) your Liquid corporate account

Know the minimum withdrawal amount for both fiat and crypto.

Minimum withdrawal amount

How to find your user ID

Setting up your Liquid account

Guide in depositing SGD to your Liquid account using StraitsX

Deposit SGD via StraitsX on Liquid

Deposit Via the BLINC Network

New wallets created using MPC technology which will enable state-of-the-art security and high service levels of TRX withdrawals.

TRX Wallet Address Changes

IMPORTANT information when depositing USDT.

USDT Deposit Tips

Liquid can attempt to retrieve these tokens, but delivery cannot be guaranteed, and a significant administrative fee can be charged.

What happens if I use the wrong wallet address (or destination tag) when depositing crypto?

Guide on depositing or funding cryptos to your Liquid account

How do I deposit crypto?

Fund your Liquid account with fiat with these simple steps.

How do I deposit fiat

How do I add a bank account?

How long will my crypto deposit take?

Liquid Swap FAQ

Liquid customers are advised to not make Ethereum deposits that have been generated from smart contracts.

Deposits made from a smart contract

Bank details to deposit supported fiat currencies on Liquid: USD, EUR, SGD, AUD, HKD, and JPY

Bank details for fiat deposits to Liquid

Make a deposit

We are here to share exciting news about Liquid’s new interface to help you navigate better through your trading journey.

Improved interface for your better navigation

How do I make a spot trade?

What fiat and cryptocurrencies are listed on Liquid?

An explanation of the different order types on Liquid

What types of orders can I place?

A limit order is set to match and fill when market price hits the limit or better.

How to place a Limit order

As long as there are buyers and sellers, a Market order will be matched and filled immediately.

What is a Market Order and how do I use Market order?

What's the difference between bid and ask?

Here is everything you need know to help manage your orders effectively on Liquid.

How do I cancel or edit an order?

How we monitor and intervene when market volatility gets out of control

What are circuit breakers?

Using QASH to pay trading fee and get 50% discount

How to get a 50% discount on trading fees

How to trade

Guide in withdrawing SGD from your Liquid account using StraitsX

Withdraw SGD via StraitsX on Liquid

Here you will find the list of blocked bank countries for USD and EUR fiat deposit & withdrawals

List of Blocked Bank Countries for USD and EUR Fiat Deposit & Withdrawals

Withdrawal Support of Delisted Tokens on Liquid

Withdrawal Support of Delisted Tokens on Liquid Updated

Please see some really important information to remember for when you want to withdraw your XRP from Liquid.

XRP Withdrawals Important Information

There are two ways to check your balances on Liquid: 1/ On Liquid Vision, 2/ On Balances tab.

How to check your balances

Guide to withdraw crypto and fiat from your Liquid account.

How to withdraw funds from my Liquid account

Guide to withdraw fiat from your Liquid account.

How do I withdraw fiat?

Whitelisting your withdrawal address provides an extra layer of security.

How do I whitelist a crypto withdrawal address?

Find the status of your withdrawal request

What does the status of my withdrawal request mean?

Fiat and crypto withdrawal processing time.

How long will my withdrawal take?

Withdrawal limits

Make a withdrawal

How to disable 2fa for a Corporate account

How to reset Password for a Corporate account

How to reset my Password

How to disable 2fa

How to change my password on Liquid Pro

Know how to check my login history, and freeze or suspend my account.

How to check my login history

How to unfreeze my account

This article will guide Liquid's users to move 2FA codes to a new device on Liquid Pro App.

How to move 2fa codes to a new device on Liquid Pro App

Withdrawal troubleshooting

What to check when your deposit isn't arriving to Liquid

Deposit troubleshooting

What happens if you make an error when depositing your cryptos?

Wrong deposits and token retrievals

Account closure

Troubleshooting

Liquid Exchange

support@liquid.com

Find answers and get help from Intercom Support and Community Experts