Liquid uses 100% cold storage for all customer assets. This means that all of your funds that are stored on Liquid are stored safely offline.
We employ 100% cold storage of customer assets because it is the safest way to store digital assets. We want our users to be as safe as they possibly can be on our platform. This is one of the steps we take to ensure we achieve this.
All withdraws are approved manually by approved senior staff members of staff with multiple sign-offs always required. As a result, withdrawals are processed following this schedule.