Updated on 21 September 2021


We would like to announce the start of the gradual resumption of crypto deposit and withdrawal services on Liquid. Our main priority was to make certain we resumed in a safe and secure manner, and we appreciate your patience in this regard.

We want to reassure our users that they will not suffer any loss due to the incident that took place on the 19th of August. There will be no impact on user balances at Liquid.

We want to reiterate that users should generate new deposit wallet addresses before transacting. The deposit addresses for all cryptocurrencies are being changed as a security precaution.

If you have Liquid wallet address(es) whitelisted/saved on another exchange or wallet, please ensure to change it to avoid depositing to the wrong address.

We have resumed deposits and withdrawals for the below cryptocurrencies as of 21 Sep 2021:

Resumption Date

Currency

26.08.2021

TRX

26.08.2021

VIDYX

26.08.2021

USDT (TRC-20)

26.08.2021

KLAY

26.08.2021

MNR

26.08.2021

SSX

26.08.2021

RBTC

27.08.2021

BTC

28.08.2021

CEL

28.08.2021

XDC

28.08.2021

LTC

29.08.2021

GYEN

29.08.2021

DAI

29.08.2021

USDC (ERC-20 + Stellar)

30.08.2021

XLM

30.08.2021

BCH

30.08.2021

XRP

30.08.2021

QASH

30.08.2021

ETH

31.08.2021

USDT (ERC-20)

31.08.2021

SNX

31.08.2021

DASH

31.08.2021

LINK

31.08.2021

RFOX

31.08.2021

XSGD (ERC-20)

31.08.2021

HBAR

31.08.2021

UNI

01.09.2021

LCX

01.09.2021

XCF

01.09.2021

DOT

01.09.2021

DOGE

01.09.2021

EGLD

01.09.2021

XKI

01.09.2021

ATOM

01.09.2021

ZIL

01.09.2021

XSGD (ZRC-2)

01.09.2021

RIF

02.09.2021

XTZ

02.09.2021

USDS

02.09.2021

RSR

02.09.2021

BTRN

03.09.2021

SPDR

03.09.2021

ZUSD

06.09.2021

BAT

06.09.2021

ILK

06.09.2021

GUSD

06.09.2021

OMG

06.09.2021

KRL

06.09.2021

CHI

06.09.2021

BTCV

06.09.2021

DAG

06.09.2021

ETN

07.09.2021

ENJ

07.09.2021

AAVE

07.09.2021

1WO

07.09.2021

FLIXX

07.09.2021

BIFI

07.09.2021

NDAU

07.09.2021

CRT

07.09.2021

LPT

07.09.2021

MKR

07.09.2021

TPAY (Withdrawal only)

07.09.2021

TFT

07.09.2021

REN

07.09.2021

FIO

08.09.2021

GOM2

08.09.2021

DEXA

08.09.2021

DIA

08.09.2021

ALBT

08.09.2021

UBT

08.09.2021

STAC

08.09.2021

MTL

08.09.2021

KSM

08.09.2021

EWT

09.09.2021

MVL

09.09.2021

SAND

09.09.2021

XNO

09.09.2021

ROOBEE

09.09.2021

PPP

09.09.2021

DREAM

09.09.2021

FTX

09.09.2021

KMD

09.09.2021

XEM

09.09.2021

QTUM

09.09.2021

XPT

10.09.2021

BFC

10.09.2021

COMP

10.09.2021

ANCT

11.09.2021

LTX

13.09.2021

WABI

13.09.2021

GATE

13.09.2021

FCT

14.09.2021

WOM

14.09.2021

GZE

16.09.2021

NII

16.09.2021

VIDY

16.09.2021

AMN

20.09.2021

GET

20.09.2021

CRPT

20.09.2021

SIX

20.09.2021

MTC

21.09.2021

LIKE

We will be resuming service for more cryptocurrencies in the coming days and will publish the schedule on our social media.

How to generate a new deposit address?

  1. Go to a deposit page

  2. Select crypto from the list of currently available cryptocurrencies (see the table above)

  3. Generate a new address by clicking "I understand"

  4. Use the following address for crypto deposits going forward

We would also like to apologize for halting deposit and withdrawal services for the last week; this was done with an abundance of caution to ensure that our infrastructure was secure and no further unauthorized access was gained.

We have built a completely new MPC wallet infrastructure from the ground up, verified by external partners, to ensure there are no further vulnerabilities moving forward.

To review the history of our incident management, please refer to this link.

Disclaimer:

You must verify the current deposit wallet address specified in your Liquid Account before making a deposit. You will be solely responsible if you lose digital assets due to your transfer of the assets to any other wallet address.

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