Published on 13 July 2021

Updated on 29 July 2021


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How to deposit using Multi-chain

How to withdraw using Multi-chain


Liquid now supports ZRC-2 XSGD deposits and withdrawals, in addition to Stellar USDC and TRC-20 USDT, through Liquid Multi-Chain. This enables you to transfer funds between Liquid and external wallets faster with low transfer fees. Please follow the steps below to deposit or withdraw. We will use Stellar USDC as an example, but you can use this guide for all supported cryptos on Liquid Multi-chain.

How to deposit using Multi-chain

Step 1. Sign in to your Liquid account and click Deposits.

Step 2. Hover over to the dropdown and select the crypto. You can also type it in the Search field.

Step 3. Choose the correct Transfer Network.

Say you want to deposit Stellar USDC, click Stellar as the Transfer Network.

Note: For cryptos that require a Memo, a pop-up will show, reminding you to include it. Just click the “X” icon or the OK button to proceed.

Step 4. Copy the deposit address or scan the QR code when available.

Step 5. When the deposit is successful, you will receive a confirmation email that it has been credited to your Liquid account.

How to withdraw using Multi-chain

Step 1. There are two ways to start. After signing in to your Liquid account:

  • Option 1: Hover over Wallets, and click Withdrawals. Proceed to step 2.

  • Option 2: Navigate to your dashboard, hover over the crypto and click Withdraw. Proceed to step 3.

Step 2. Hover over to the dropdown and select the crypto. You can also type it in the Search field.

If you want to withdraw Stellar USDC, select USDC.

Step 3. If it’s your first time withdrawing crypto, you will be prompted to add your wallet address. This is where you will be transferring your crypto from your Liquid account. To add an address, click Get Started.

If it’s not your first time to withdraw using the address, go to step 5.

If this is your first time using the wallet address, you will have to whitelist it before funds can be withdrawn from it. Click the Address Manager or Add new address link to whitelist, and follow the steps below.

3.1 Select the correct Transfer Network.

If you want to withdraw Stellar USDC, select Stellar.

Note: If a pop-up window shows a reminder to include the Memo ID, click the “X” icon or the OK button to close it.

3.2 Input the recipient wallet address, Memo (if required), and 2FA code in the correct fields. Then click Add USDC Address.

Step 4. Check your email for the Confirmation token, copy and paste the token in the field, and click Confirm USDC Address. Proceed to step 5.

Step 5. Enter the amount you wish to withdraw, the 2FA code, and then click Confirm.

Note:

  • You can only withdraw from your Available Amount.

  • Withdrawal fees depend on the network chain.

Step 6. You will receive a confirmation email. Please click the link in the email to confirm that it was you who made the withdrawal request.

Following this, you will receive a series of emails informing you about your withdrawal.

You can view the status of the withdrawal request under the Withdrawal Requests field. Once processed, it will show under the Processed Withdrawals field, and you will also receive an email notification.

To view all the supported cryptos and networks on the Liquid Multi-chain, please refer to the Supported Assets on Liquid Multi-chain.

Feel free to contact us at [email protected] if you have clarifications.

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