Updated on 01 April 2022


Introduction to FIO Protocol

FIO Crypto Handles improve the usability of crypto wallets, exchanges, and payment processors and simplify their overall operations. They also help users eliminate common mistakes in sending and receiving cryptocurrencies, thus reducing the need for confusing public addresses.

How to set up your FIO Crypto Handle

First, you need to create a FIO Crypto Handle. Follow these steps:

Step 1

Sign in to your Liquid account, hover over Wallets at the top right, and click Deposits.

Step 2

Click Reserve FIO Crypto Handle.

Step 3

Create your [[email protected]] FIO Crypto Handle and click Register.

Step 4

You will receive a confirmation that your FIO Crypto Handle is registered.

Click Link Addresses to link your wallet address(es) to your FIO Crypto Handle.

How to request crypto using your FIO Crypto Handle

You can quickly and easily request crypto deposits using your FIO Crypto Handle. Follow these steps:

Step 1

Sign in to your Liquid account, hover over Wallets at the top right, and click Deposits.

Step 2

Choose the crypto, scroll down and click Request.

Step 3

Input the FIO Crypto Handle of the person you are requesting funds from, the amount and note (optional).

Step 4

Check if all information are correct then click Send Request.

Step 5

You will receive a confirmation that your request has been sent.

Step 6

Click Done to complete the deposit request.

How to link your FIO Crypto Handle with existing token addresses

You can link the same FIO Crypto Handle with your existing token addresses. Follow these steps:

Step 1

Sign in to your Liquid account, hover over Wallets at the top right, and click Deposits.

Step 2

Select the crypto you want to request, for example BTC.

Step 3

Scroll down and click Link To FIO to link your already created @liquid FIO Crypto Handle with your BTC wallet address.

To add multiple addresses at once, click FIO Manager.

Step 4

Liquid will proceed to process your request and you will receive a confirmation that your address(es) is linked to your FIO Crypto Handle.

How to link your FIO Crypto Handle with multiple existing token addresses at once

Step 1

Sign in to your Liquid account, hover over Wallets at the top right, and click Deposits.

Step 2

Select a crypto, for example BTC.

Step 3

Scroll down and click FIO Manager.

Step 4

Tick the check box of the crypto or token wallet address(es) that you want to link.

Step 5

Check if all are correct then click Link to your FIO Crypto Handle.

Step 6

Liquid will proceed to process your request and you will receive a confirmation that your address(es) is linked to your FIO Crypto Handle.

How to withdraw crypto to your wallet using your FIO Crypto Handle

You can use your FIO address to withdraw crypto to your Liquid wallet. Follow these steps:

Step 1

Sign in to your Liquid account, hover over Wallets at the top right, then click Withdrawals.

Step 2

Select the crypto to withdraw from your Liquid wallet. You need to whitelist your token address first to create the withdrawal request.

Step 3

Toggle the slider Use FIO Crypto Handle and input the FIO Crypto Handle of the recipient. It will automatically populate the corresponding crypto address.

Step 4

Review the details if correct. Input the 2-factor authentication code then click Add Address to add the receiving wallet.

Step 5

Select your relevant withdrawal address and input the amount of cryptos you want to withdraw. Alternatively, you can also add a new address.

Step 6

Check if all details are correct. Input the 2-factor authentication code then click Confirm.

Non-Supported Currencies

Not all currencies are supported for full capability of FIO protocol on Liquid.

All FIO Capability

The following currencies(s) do not support any of the FIO protocol capabilities:

  • IOTA

Deposit Request

The following currencies are not enabled for the deposit request feature, but users can still withdrawal directly from a FIO enabled wallet to this address:

  • IOT

  • XRP

  • HBAR

  • SIX

  • XEM

  • XLM


Did this answer your question?