What is the Liquid Buy feature?
Interested to buy crypto? There’s no faster or easier way than Liquid Buy and Swap - use your bank card from anywhere globally to buy supported tokens on Liquid.
How long does it take for my card payment to get processed and receive my crypto?
It should be instant. If you don’t see your crypto in your Liquid balance, contact support with a screenshot of your issue.
What are the minimum order sizes?
The minimums and maximums vary depending on currencies. As a general rule, minimums for cards are around $15 USD and for crypto-crypto around $2 USD.
What is the maximum for a Verified Account?
Approximately ~2,000 USD equivalent, but subject to change.
Can I get a refund?
All transactions on Buy and Swap are non-refundable.
What cards can I use?
Visa is supported globally, MasterCard is supported only for Singapore, Nigeria, South Africa, and the UK.
What are the fees for Buy/Swap?
For Buy, there is a card conversion fee and crypto conversion fee.
What are the total card fees?
Total card fees are the bank card acquiring fees and FX fees.
What is the conversion rate?
The conversion rate is coming from the Liquid.com exchange + a spread that Liquid.com implements for risk and volatility.
Do you support BTC/XRP?
You can try any combination of pairs on the Buy & Swap feature.
Why is my debit card/credit card not working?
We are currently working to expand our coverage to support more countries.
Restrictions also apply to OFAC and FATF sanctioned countries. These lists are updated periodically. See the list of OFAC and FATF sanctioned countries here.
Liquid Buy is not yet available to U.S. residents. However, U.S.-issued cards for non-U.S. residents are supported.
I used a Bank card in supported countries, why was it declined?
Please share your Name and Email and we will let solve your issue as soon as possible.