Please note that US-based bank accounts are not supported. US-based bank account submissions will be declined, funds returned and fees deducted.
If you have not deposited fiat to your Liquid account before, the system will prompt you to "create" (register) your bank account first. This is for Liquid to verify the source of funds and comply with KYC/AML regulations and authorities.
With Liquid Pro open, tap on Fund Your Account.
Select the fiat you want to deposit to your Liquid account from the drop-down menu under Deposit.
Make sure you choose the correct fiat.
Select a bank account and enter the amount you plan to deposit. Tap Next to continue.
The following popup will provide a Deposit ID and our deposit bank account details. When you make the bank transaction use these details and remember to add the Deposit ID to payment instructions/details for verification. Failure to do so will result in a delay in crediting your Liquid account.
Once you have make the deposit, tap on I Sent The Bank Transfer.
If you require more time to make a deposit, tap on Close and send later. If the deposit is not make within 10 days, the funding request will be cancelled. An email will be send to notify you that the funding request has been cancelled.
Required transfer/deposit reference must be added in the designated field on your bank payment form. It is usually labelled as notes, details, message to receiver, reference, or similar. Please contact your bank if you are unsure on how to input the deposit reference in the bank form.
Good news! You no longer need the Deposit ID when depositing USD via Silvergate. You just have to input your user ID in the reference field of your transfer form (see Step D-3).
Please note that we no longer support USD and EUR deposits via FEIB (Far Eastern International Bank). Please go here to view the updated bank details.
Transferwise is NOT a supported payment vendor. When used to deposit, you will need to recall the funds through them.
Deposits made from a bank account that does not directly belong to you, the Liquid account owner, will be returned-to-sender. Any fees incurred will NOT be paid for by Liquid.
Deposits should be made in the currency that you require to fund your Liquid account. Each of our bank accounts is designed for one specific currency. Failure to send the correct currency might result in a conversion fee charged by both banks.
If a Fund Request is not approved for 10 days, it will be cancelled automatically by our system.