Liquid has recently introduced card deposits powered by Simplex.
Frequently asked questions:
What countries are unable to deposit by their card?
US residents and citizens and FATF countries will not be able to use the card funding option.
What are the deposit limits via card?
Each user has a 20,000 USD daily limit and a 50,000 USD monthly limit. For first time use the maximum deposit is 10,000 USD.
What types of cards are accepted?
Currently, Liquid funding via cards can be done via Visa and MasterCard. MasterCard is limited to a number of countries, as outlined below.
Most debit cards (i.e. Cirrus) are also supported
What countries can deposit to Liquid with MasterCard?
Australia, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Russia, Singapore, Slovakia, Slovenia, Spain, Sweden, Ukraine, United Kingdom, South Korea.
How long does the process take?
The entire process of funding your account via a card deposit will take a few minutes. Once the process is complete your funds will be reflected in your EUR wallet.
Which currencies can be deposited to Liquid by card?
What is the minimum deposit amount?
The minimum card deposit is 50 USDe
How do you deposit by card?
Simply head over to the deposit section for EUR and then choose the Simplex option. You will be redirected to the simplex page, which will facilitate your fiat deposit to Liquid.
Can all Liquid users deposit by card?
Quoine Pte clients can use the service. Only verified Liquid accounts are able to use this feature. There is also the list of excluded countries outlined above.
Debit or credit card?
You can use either debit card or credit card to deposit to Liquid through Simplex.
What are the fees for card deposits?
There is a 5% fee to deposit from your card. The fee is added on to the amount you request to deposit. The minimum card deposit fee is 10 Euros.
For example, if you deposit 1,000 EUR to Liquid, you will receive 950 EUR in your Liquid wallet. 50 EUR in fees will be deducted as a fee.
Card usage may be subject to additional fees from the issuing bank.
Why has my card transaction been rejected?
Some card transactions will be rejected by the card holder’s issuing bank. Please contact your bank directly if your deposit is rejected.
Simplex payment processing is subject to local bank policies. Some issuer banks may decline charges on their own terms, regardless if users reside in a supported jurisdiction.
For more information on issuing banks and restrictions, please refer to Simplex FAQ.
Why has my deposit not been credited after confirmation from Simplex?
First-time transactions will be reviewed by Simplex. It may take several hours before the transaction is successfully approved and credited to your Liquid wallet. Subsequent deposit will be faster.
Why has my deposit not been credited after my card has been charged?
Please contact our Customer Champions if you have confirmed your card has been charged but the deposit is not credited to your Liquid wallet.