At Liquid, all withdrawal requests pass through extensive security checks. Because of this, withdrawal times vary.
How long do fiat withdrawals take?
Fiat withdrawals are processed Monday to Friday except on Japanese bank holidays. Fiat withdrawal requests initiated before 3 AM UTC will usually be sent to the specified bank account within three working days from date of request.
How long do crypto withdrawals take?
Withdrawals of ETH, BTC, LTC, XRP, NEO, RBTC, HBAR, some ERC-20 tokens and TPAY are processed seven days a week, including weekends and holidays, at regular intervals throughout the day. This means a withdrawal can usually be sent to the blockchain in as little as 15 minutes, although you should allow for longer. In some cases, withdrawals may take up to several hours.
Withdrawals of all other tokens requested before 9 AM UTC will be approved, processed and broadcast to blockchains on the same day.
My withdrawal is taking longer than expected. What should I do?
If you're having problems with a withdrawal, contact our Customer Support team for further assistance.