Updated on 02 October 2021



Withdrawing crypto

Follow these steps to withdraw your crypto assets from Liquid.

1.a Hover over Wallets at the top right hand corner of your screen, then click Withdrawals.

Use the drop-down menu at the left to select the cryptocurrency you want to withdraw.

OR

1.b Alternatively, navigate to your Dashboard, hover over the fiat currency you want to withdraw and click Withdraw.

2. If this is your first time withdrawing crypto, you will need to whitelist the withdrawal address - the address to where you will receive your funds. Make sure to choose the correct network for assets supported in Liquid Multi-chain.

3. Enter the amount you wish to withdraw. You can only withdraw from your Available Amount.

Memo ID / Payment ID / Destination Tag

You may also be asked for a Memo ID / Payment ID / Destination Tag, depending on the token or coin you are withdrawing. Make sure to input it if required by your receiving wallet.

4. When you have checked that all details are correct, enter your 2FA code from your Google Authenticator App and click Confirm to begin the withdrawal process.

5. We will send you a confirmation email. Please click the link in the email to confirm that it was you who made the withdrawal request.

Following this, we will send a series of emails informing you about the process of your withdrawal.

XRP Withdrawals - Need to Know

Important information to remember when withdrawing your XRPs from Liquid

  • Liquid allows XRP withdrawals with or without a memo associated with the withdrawal address;

  • If sending to an exchange, please be sure to check your tag and update the Memo field associated with the address;

  • If you are sending XRP to an individual wallet, a memo field may not be necessary.


Withdrawing fiat

When you are a fully verified user, you have the ability to withdraw fiat from your Liquid account.

In order to withdraw, or deposit fiat, you will need to register your bank account and have it approved first. Then, you can withdraw fiat directly to your bank account in just a few clicks.

Follow these instructions to withdraw fiat:

1.a Hover over Wallets at the top right hand corner of your screen, then click Withdrawals.

Use the drop-down menu at the left to select the fiat currency you want to withdraw.

OR

1.b Alternatively, navigate to your Dashboard, hover over the fiat currency you want to withdraw and click Withdraw.

2. If you have made a fiat withdrawal before, please select the bank account you wish to withdraw to in the drop-down list.

If this is your first time withdrawing fiat from your account, click Manage bank account and add your bank details by following the on-screen instructions.

3. Enter the amount you would like to withdraw from your Available Amount.

4. Once you have checked that all details are correct, enter the 2FA code from your Google Authenticator App and click Confirm to begin the withdrawal process.

Check your emails

We will send you a confirmation email. If there are any problems with the withdrawal, we will let you know as soon as possible.

You can refer to this article to know when your fiat withdrawal is processed.


For any other withdrawal queries, please contact our Customer Support team.

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