Updated on Oct 05 2022
It is as easy as 1-2-3! Please follow the steps below to get started.
How to deposit cryptos
Click the drop down to select the crypto. You can also type it in the Search field.
Choose the correct Transfer Network by clicking the corresponding button.
Copy the deposit address or scan the QR code when available. You can also opt to use your FIO address.
Monitor the confirmation from your sending wallet and the transaction in the blockchain. When all information are correct and the transaction is confirmed, your deposit will be credited to your Liquid wallet and will show in the Completed Deposits panel.
Some assets require a Memo or Destination tag. Please check the onscreen instruction if it includes a Memo tag or ID.
Please deposit to the correct wallet address. We cannot retrieve funds if you send assets to the wrong address.
For example, deposit BTC to your BTC address, ETH to your ETH address, and so on.
Make sure that the saved/linked addresses in your external wallet or other exchanges account are updated when depositing as your Liquid addresses can change from time to time.
Use the correct network, especially of assets supported in Liquid Multi-chain. Transfers using incorrect network will result to loss of funds.
Liquid only supports standard transfers via the Tezos network. Transfers through minting is not supported and will result to loss of funds.
Effective October 30, 2022 all deposits made to compromised wallets will no longer be retrieved, thank you
Need help with your deposit? Reach out to our Customer Support team.