Updated on 28 September 2021
It is as easy as 1-2-3! Please follow the steps below to get started.
Steps to deposit cryptos
Choose the crypto that you want to deposit.
Click Deposits at the top right hand corner of your screen.
Use the drop-down menu to select the cryptocurrency you want to deposit.
Alternatively, navigate to your Dashboard, hover over the cryptocurrency you want to deposit and click Deposit.
Choose any of the following:
Follow the onscreen instructions.
View the details of your deposit (2a,2b,2c) in the Transactions tab, or in the Deposits tab at the Completed Deposits field (2a and 2b only).
Some assets require a Memo or Destination tag. Please check the onscreen instruction if it includes a Memo tag or ID.
Deposit to the correct wallet address. We cannot retrieve funds if you send assets to the wrong address.
For example, deposit BTC to your BTC address, ETH to your ETH address, and so on.
Make sure that the saved/linked addresses in your external wallet or other exchanges account are updated when depositing as your Liquid addresses can change from time to time.
Use the correct network, especially for assets supported in the Liquid Multi-chain.
Need help with your deposit? Reach out to our Customer Support team.